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Our office will be closed on Monday, May 26th in observance of Memorial Day. We will not be monitoring the website chat during this time. Responses to support tickets and staff email will resume on Tuesday, May 27th. Thank you for your patience.

Qwickly Product Known Issues

The following items are considered known issues in Qwickly products with suggested work-arounds.

Known Issues for Qwickly Course Tools

The following items are known issues for Qwickly Course Tools:

  • (4024) Date and Time inputs may not render correctly on certain browsers
    Qwickly products utilize the HTML type "Date" and "Time" inputs across various tools. It has been noticed that these elements may not render properly in some browsers (for example, Safari).

    Use a supported browser if you run into this issue (for example, Google Chrome).

    Learn More
  • (4025) Posting/Sending course announcements will give an error when spamming the search tool with multiple course searches and selecting multiple courses with large enrollments.
  • (4370) Course list may display courses in which a user is a student in tools that are geared toward instructors IF the user is also an instructor in some courses

Known Issues for Qwickly Jot

The following items are known issues for Qwickly Jot:

  • (4118) Even number of attempts causing attempt # drop down to not work

Known Issues for Qwickly Attendance Classic

The following items are known issues for Qwickly Attendance Classic:

  • (3671) Languages do not properly translate in Print View. Currently only English is supported.
  • (3900) The Tool should not allow an active Check In and an Active Card Reader at the same time

Known Issues for Qwickly Attendance Pro

The following items are known issues for Qwickly Attendance Pro:

  • (3850) Timestamps in Course Logs and Instance Logs are currently displayed in UTC, which can cause confusion for users in different time zones who expect to see times in their local time
  • (4066) Show/Hide Unavailable Students feature not working as expected in Some Reports
  • (4079) Students are showing as PKID values when a new student is added to a course and Large Course Enrollment is used
  • (4480) If Concurrent Check In is used through the Qwickly App, students may be shown an open check in session even if their group or section has not been opened for Check In by the Instructor.
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