Qwickly Product Known Issues

The following items are considered known issues in Qwickly products with suggested work-arounds.

Known Issues for Qwickly Admin

The following items are known issues for Qwickly Admin:

  • (4782) Duplicate Records in Data Feed Reports
    Some data feed reports may appear to contain duplicate records when unique identifiers are not selected in the report configuration.

    To ensure each record is distinct and to prevent perceived duplicates, we recommend including at least one time-specific or session-specific field in your report. Adding fields such as Session Start Time, Record Time Created, or Session Title will help differentiate entries and resolve this discrepancy.

Known Issues for Qwickly Course Tools

The following items are known issues for Qwickly Course Tools:

  • (3387) Github option in the file selection may show an error message
  • (4024) Date and Time inputs may not render correctly on certain browsers
    Qwickly products utilize the HTML type "Date" and "Time" inputs across various tools. It has been noticed that these elements may not render properly in some browsers (for example, Safari).

    Use a supported browser if you run into this issue (for example, Google Chrome).

    Learn More
  • (4025) Posting/Sending course announcements will give an error when spamming the search tool with multiple course searches and selecting multiple courses with large enrollments.
  • (4839) Course Tools users in Blackboard who have not yet moved from LTI 1.1 to LTI 1.3 may experience an issue where courses do not appear in the tool
    For users who experience this issue, please transition to LTI 1.3 using Qwickly's transition guide
    Transition Guide
  • (5048) HTML editor not applied Blackboard Ultra

Known Issues for Qwickly Attendance App

The following items are known issues for Qwickly Attendance App:

  • (5035) Intermittent Authentication Failure for Students on Android 13 and Older
    Android Authentication Compatibility: Some legacy Android versions (13 and below) do not support certain security (SSL) certificates required for this application. Upgrading to Android 14 is required for a stable connection.
    More Information on SSLs
  • (5067) Students unable to stay logged in
    Students across multiple LMS platforms may experience session logouts. Under Investigation (No fix currently available).
    Learn More

Known Issues for Qwickly Dashboard

The following items are known issues for Qwickly Dashboard:

  • (4770) ProReporting admin role on Qwickly.tools cannot create and then favorite a report which was already created and then favorited reports created by those of a higher level (ClientAdmin)

Known Issues for Qwickly Attendance Classic

The following items are known issues for Qwickly Attendance Classic:

  • (4412) Student rosters in the Records and attendance-taking screens are currently sorted using case-sensitive logic, causing names in all caps to appear separately from those with standard capitalization.
  • (4699) When running a check in for a specific group or specific section, the live check in view will show as out of the entire students in that course not out of the number of students in the section/group
  • (4810) Blackboard Discussions are not appearing under Student Activity in Attendance in certain circumstances
  • (5249) Restrict invalid special characters in gradebook column name inputs for D2L integration

Known Issues for Qwickly Attendance Pro

The following items are known issues for Qwickly Attendance Pro:

  • (4079) Students are showing as PKID values when a new student is added to a course and Large Course Enrollment is used
  • (5074) Canvas Discussions don't work correctly with new feature flag for Checkpoints in Activity Mode
    Leave "Assign graded checkpoints" unchecked for activity mode discussion attendance
  • (5125) Attendance Reporting Inconsistencies in Cross-Listed/Merged D2L Sections
  • (5141) Attendance Records Fail to Sync to Status Manager if Check-In Window is Closed Before Timer Expires or Session is Ended