Qwickly Product Known Issues

The following items are considered known issues in Qwickly products with suggested work-arounds.

Known Issues for Qwickly Attendance Pro

The following items are known issues for Qwickly Attendance Pro:

  • (3805) For Canvas clients using Qwickly Attendance with scopes enforced, administrators may experience an error when attempting to run a course import
    For users who experience an error, return to Canvas and un-enforce scopes. Run the Course Import in Qwickly Attendance. Once your import is complete, reenforce scopes.
  • (4066) Show/Hide Unavailable Students feature not working as expected in Some Reports
  • (4079) Students are showing as PKID values when a new student is added to a course and Large Course Enrollment is used

Known Issues for Qwickly Course Tools

The following items are known issues for Qwickly Course Tools:

  • (3387) Github option in the file selection may show an error message
  • (4024) Date and Time inputs may not render correctly on certain browsers
    Qwickly products utilize the HTML type "Date" and "Time" inputs across various tools. It has been noticed that these elements may not render properly in some browsers (for example, Safari).

    Use a supported browser if you run into this issue (for example, Google Chrome).
    Learn More
  • (4025) Posting/Sending course announcements will give an error when spamming the search tool with multiple course searches and selecting multiple courses with large enrollments.
  • (4370) Course list may display courses in which a user is a student in tools that are geared toward instructors IF the user is also an instructor in some courses
  • (4839) Course Tools users in Blackboard who have not yet moved from LTI 1.1 to LTI 1.3 may experience an issue where courses do not appear in the tool
    For users who experience this issue, please transition to LTI 1.3 using Qwickly's transition guide
    Transition Guide

Known Issues for Qwickly Attendance Classic

The following items are known issues for Qwickly Attendance Classic:

  • (1334) Users in multiple sections may not be handled correctly in D2L
  • (3670) Print view only shows Present, Absent, Excused and Tardy statuses and does not show any additional custom statues
  • (3671) Languages do not properly translate in Print View. Currently only English is supported.
  • (3687) PIN Check-In Box allows entering more than 4 characters even though all PINs are 4 characters
  • (3900) The tool should not allow an active Check In and an Active Card Reader at the same time
  • (3901) If there are two instructors in the same card reader session, if one instructor closes the card reader session, then if the second instructor tries to close the card reader session after the first instructor has ended it, a 500 error happens
  • (4412) Student rosters in the Records and attendance-taking screens are currently sorted using case-sensitive logic, causing names in all caps to appear separately from those with standard capitalization.
  • (4699) When running a check in for a specific group or specific section, the live check in view will show as out of the entire students in that course not out of the number of students in the section/group

Known Issues for Qwickly Jot

The following items are known issues for Qwickly Jot:

  • (3637) When the attempt selector is set to 2 (or any submission besides 1), switching submissions causes the assignment image to disappear or display the wrong attempt in a different submission
  • (3638) In D2L, a 500 error may occur when attempting to download all submissions
  • (3726) A scroll bar may show as a floating component in the student view when completing a Jot assignment
  • (4118) Even number of attempts causing attempt # drop down to not work